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Did your iPhone 11 Pro come with the right cable?

Before the iPhone 11 made its debut this year, Apple had been using the same sync and charging cables for seven years: a 3-foot cable with a USB-A connector on one end and a Lightning connector on the other.

This came with a small square 5W USB-A adapter.

Even after the iPhone started offering support for 10W charging a few years ago, Apple still bundled it with a 5W adapter.

This continued after the release of the iPhone X and iPhone 8, which offered super-fast USB-C pro charging.

This meant that iPhone owners who wanted faster charging had to buy their own adapters, and with the iPhone X models, also a USB-C Lightning cable.

Apple finally gave in to consumer demand this year and began shipping the iPhone 11 Pro models with an 18W USB-C adapter plus a USB-C Lightning cable.

Only the Pro models were given that upgrade though – the standard iPhone 11 models still have to get by with the same old Lightning cable and USB-A adapter.

After seven years of including the same adapter and charging cable with every iPhone, however, the new system seemingly confuses Apple’s suppliers.

Slovakian Apple blog Svetapple.sk reported recently that when a buyer called Michal unpacked his iPhone 11 Pro Max, he discovered that it came with the old USB-A to Lightning cable.

He wrote to Svetapple.sk about this, saying that everything else was as it should be except for the Lightning cable with a USB-A instead of a USB-C on one end.

The phone came with the right 18W USB-C charger though, so he could not charge it.

He believes that the error might have been made in China, where these devices are packaged.

With some iPhone 11 models currently being sold with a USB-A to Lightning cable and others with a USB-C version, it’s easy to see how this mistake could happen, and how it could easily happen again.

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About the author

Chris

I've been a passionate evangelist for Apple and the Macintosh throughout my working life, my first love was a Quadra 605 working with a small creative agency in the south of Norfolk UK in the mid 1990's, I later progressed to other roles in other Macintosh dominated industries, first as a Senior graphic designer at a small printing company and then a production manager at Guardian Media Group. As the publishing and printing sector wained I moved into Internet Marketing and in 2006 co-founded blurtit.com which grew to become one the top 200 visited sites in the US (according to Quantcast), at its peak receiving over 15 million visits per month. For the last ten years I have worked as an Affiliate and Consultant to many different business and start ups, my key skill set being online marketing, on page monetisation, landing page optimisation and traffic generation, if you would like to hire me or discuss your current project please reach out to me here.

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