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Developers question Apple’s bona fides with pulling parental control apps

Hot on the heels of a New York Times report that Apple is cracking down on parental control apps, the company has issued a public statement over the issue.

The company says that it “became aware” that these applications were abusing Mobile Device Management (MDM) technology to spy on everything that happens on both the user’s device and the devices that their family members use.

MDM technology was originally developed to help enterprise users manage their business-owned devices, and using it to monitor private devices raised security and privacy concerns, Apple said – which is why it already addressed the issue in its App Store review guidelines nearly two years ago.

According to the company, it gave developers who used MDM 30 days to modify their apps before removing them. A number of developers updated their apps, and those who failed to do so had their apps removed. The statement continues: “Parents shouldn’t have to trade their fears of their children’s device usage for risks to privacy and security.”

In this weekend’s report, Apple also denies that its decision amounted to anti-competitive behavior, insisting that it was a security issue.

Despite Apple’s insistence that competition played no role here, the timing of its decision is rather strange. It started the crackdown not long after introducing its own Screen Time feature in iOS 12 about seven months ago, at a time when many of the parental control apps had been using MDM for years.

The New York Times quoted various developers who were very frustrated with Apple’s decision. They listed various attempts to get clarity on precisely what changes Apple wanted them to make to their apps, but Apple’s support desk either failed to reply or offered vague and/or unhelpful responses.

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About the author

Chris

I've been a passionate evangelist for Apple and the Macintosh throughout my working life, my first love was a Quadra 605 working with a small creative agency in the south of Norfolk UK in the mid 1990's, I later progressed to other roles in other Macintosh dominated industries, first as a Senior graphic designer at a small printing company and then a production manager at Guardian Media Group. As the publishing and printing sector wained I moved into Internet Marketing and in 2006 co-founded blurtit.com which grew to become one the top 200 visited sites in the US (according to Quantcast), at its peak receiving over 15 million visits per month. For the last ten years I have worked as an Affiliate and Consultant to many different business and start ups, my key skill set being online marketing, on page monetisation, landing page optimisation and traffic generation, if you would like to hire me or discuss your current project please reach out to me here.

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