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Apple acknowledges that some new MacBook Pro models have serious issues

Apple has finally conceded that a number of its latest Macbook Pro laptops suffer from an extremely frustrating bug.

This news will undoubtedly not excite individuals who paid an arm and a leg for what they believed to be a state-of-the-art laptop.

The issue impacts the latest 13-inch MacBook Pro models released earlier in 2019 (the ones with two Thunderbolt 3 ports) and causes them to shut down randomly. These devices sold from £1,300.

Apple stated that if you own one of these devices and it keeps on shutting down despite the battery still having power, there are a few things you can do. First, check if the battery is charged less than 90%.

Then, quit all running applications and plug in the device to charge up via its power adaptor. Next, close the lid to make sure that it goes into sleep mode and leave it charging for eight hours or more.

Finally, update to the latest MacOS version. If your Macbook Pro continues to shut down randomly, contact Apple support.

The company has faced a barrage of complaints from irate MacBook owners over the last few years. The butterfly keyboard in particular caused great unhappiness among users.

Owners reported that the butterfly keys could either stop working completely or become stuck.This was either caused by dust, or it was simply a design error.

In 2018, Apple expanded its keyboard repair programme and promised to replace the faulty keys or even the complete keyboard on affected laptops.

That’s probably one reason why it announced a 16-inch MacBook Pro model with a new ‘Magic Keyboard’ this year. This one employs a modified version of the scissor mechanism used until four years ago.

That, Apple promised, will bring the “best typing experience ever in a Mac notebook”. Starting at £2,399, the new model will also boast the biggest Retina display of any Apple laptop ever.

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About the author

Chris

I've been a passionate evangelist for Apple and the Macintosh throughout my working life, my first love was a Quadra 605 working with a small creative agency in the south of Norfolk UK in the mid 1990's, I later progressed to other roles in other Macintosh dominated industries, first as a Senior graphic designer at a small printing company and then a production manager at Guardian Media Group. As the publishing and printing sector wained I moved into Internet Marketing and in 2006 co-founded blurtit.com which grew to become one the top 200 visited sites in the US (according to Quantcast), at its peak receiving over 15 million visits per month. For the last ten years I have worked as an Affiliate and Consultant to many different business and start ups, my key skill set being online marketing, on page monetisation, landing page optimisation and traffic generation, if you would like to hire me or discuss your current project please reach out to me here.

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